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Rewards & App FAQ

How do I register to become a rewards member? 

You can visit our registration page to become a rewards member by clicking here.

*Already a rewards member? Re-register with the same phone number here and your points will be added to your account.

How do I change my loyalty account phone number?

While you can’t change your registered phone number, we can help you transfer your points and rewards to your new phone number and disable the old account. Register for a new Common Bond loyalty account with your new phone number. Once you do, contact marketing@commonbondcafe.com and we will help you with the transfer process.

Where in the app can I find my point balance?

Visit the “Rewards” portion of the app. Your point tally is located at the top of the page. The rewards you can redeem with your points are located below. If they are locked, you do not have enough points to unlock that particular reward yet.

Where do my birthday and other rewards go on the app?

All the rewards you have earned will be in the “Rewards” portion.

What rewards can I earn with the Common Bond Rewards program?

50 points = Complimentary Macaron

100 points = Free Drink of Your Choice

200 points = Complimentary Croissant

300 points = Receive a Free Dessert

400 points = Let Us Treat You to Lunch

500 points = Enjoy a Meal On Us

How do I earn points for my visit?

Provide your phone number upon checkout in store and you will receive points for all your in-store transactions.

How do I redeem a reward during my visit?

Provide your phone number through the cashier. We will be able to see any eligible rewards you have in your account and will ask you if you would like to redeem one during your visit.

Can I redeem a reward on an online order through the app?

Yes! You can go to your rewards in the app, select the one you would like to redeem, and choose “order now.” From there, that item will be discounted in your cart.

Will I earn points for any online order placed through the app?

Yes, you most certainly will!